Bookmarking and Evaluation of Library Services

Yesterday post made me think further about how this could benefit in terms of evaluating library services.

Library professionals have been discussing about what is the actual “use”, in particular books on shelves.  There are a number of people trying to define the activities that could be taken in to account.  Many libraries use in-house check-in built in ILS as  the measure.  When users return books in the book bins that mean they used it.  However, the in-house statistics do not always represent the actual use.  Some users just grab a book from the shelf to check for relevancy rather than intend to use it.  Then they put it in the book bin as those who actually use it.

Physical bookmarking system can provide the deeper picture of how books are actually be used.  Once users mark bookmark, we could be quite certain that they use it, whether reading, browsing, and such.

However, a book that is not bookmarked does not mean it has not been used.  Users may finish using it without leaving any notice (including bookmarking).  Also they may not need to bookmark because they do not need to use it in the future.  It might be worthwhile to review the psychological aspects of bookmark.



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