Whoever is the communication director of VT at the moment would face the toughest and most challenging time in his/her life, I am pretty sure. However, centralized model is probably not an absolute solution anymore.
Phil Windley nicely discusses possible implications of Web 2.0 during crisis in campus.
Note that the things that are happening in Blacksburg are emergent and decentralized. They are not being organized by some central administration (although surely there’s plenty of that as well). There will be plenty of hand wringing over what can be centrally organized when disaster happens. What David’s suggesting is that planners ought to also consider how to harness the decentralized, emergent opportunities that the Web, mobile phones, cameras, and the like present.
Thanks to Terrell who brought this piece to me.